Job Title: Technical Support Analyst – GIS
We are looking for candidates with the following skills:
• Bachelor’s degree in IT, Computer Science, GIS, or Engineering.
• Very Good Command of the English language (Oral and written).
• Fresh Graduates are welcomed
• Excellent Problem-Solving Ability
• Excellent IT skills
• GIS Background is preferred
• Very Good communication skills
Responsibilities:
• Provide high-quality technical support and customer service to end users through effective communication and efficient troubleshooting.
• Resolve technical issues related to enterprise GIS servers using ESRI tools and other related technologies.
• Work well in a high-energy, fast-paced, enthusiastic, positive, and collaborative culture.
• Maintain comprehensive case documentation in the customer relationship management (CRM) system.
• Identify issues and log defects for software improvements.
• Work in other technical areas of software support as customer and business needs require.
If you meet the requirements, Feel free to apply or send your CV .
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