Employees are required to work for a company

Employees are required to work for a company

Employees are required to work for a company

A leading company in outsourcing in Jordan is seeking to hire a “Customer Service Rep” with the following requirements:

Responsibilities:

1_ Responding to Customer Inquiries, Phone Call & Emails in a very timely manner.

2_ Provide knowledgeable answers to questions about products, pricing, and availability.

3_ Process Customer Orders.

4_ Work with engineering, quality, and production teams to meet customer’s needs.

5_ Work with customers on order forecasting and future order demands.

6_ Follow up on customer’s orders via emails and calls.

7_ Sales support.

8_ Build and maintain relationships with existing and new customers.

Qualifications:

1_ Must be fluent in English (both writing and speaking).

2_ 0-2 years of working experience (Entry Level).

3_ Must have a degree in Engineering, Business Administration, Logistics, or any related field.

4_ The ability to work late shifts from the office (Monday to Friday, 5 PM to 2 AM Jordan time).

5_ Excellent phone etiquette and excellent verbal, written, and interpersonal skills.

6_ Ability to multi-task, organize, and prioritize work .

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