المجلس النرويجي للاجئين يوفر فرص عمل

المجلس النرويجي للاجئين يوفر فرص عمل

Generic Responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines.
• Implement delegated support function portfolio according to plan of action.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for improvement of the support function.
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific Responsibilities

• Responsible of providing first level support to NRC staff, including but not limited to network, printers, computers software and hardware troubleshooting.
• Ensures effective coordination of ICT helpdesk functions and provide support to NRC Staff.
• Assist in roll out of new software or hardware to all devices.
• Maintain service contracts for phone networks, and asset registers for communications equipment, in coordination with the Logistics teams.
• Assure that all software on NRC equipment is licensed and keep record of licenses and support contracts to include notification of renewal timeframe to management.

Professional Competencies

• Experience working in a support function in a humanitarian/recovery context.
• Documented results related to the position’s responsibilities.
• Fluency in English, both verbal and written
• Ability of keeping up to date with modern ICT trends
• Good communication and interpersonal skills
• Advance knowledge in Microsoft Office.

Context/specific Skills, Knowledge And Experience

Qualification requirement: University degree of IT or equivalent Years of Experience: 2

Please find the link to the full job description here .

Contract period – Until the end of December 2021

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